About us

Mercadante & Partners Srl was established in 2016 by the partners of Studio Tecnico Associato Mercadante to increase the offer for consultancy and insurance claim services according to market needs. We have been working in insurance claims and loss adjusting domains since 1953.
New company objectives were focused upon market changes in terms of innovative services, advanced technologies and the need for more extensive territorial coverage according to clients’ requests.

Territorial coverage
For minor and recurrent events Mercadante & Partners operate mainly in southern Italy (Sicily, Calabria, southern Sardinia).

Offices and service locations

Located in Palermo, Catania, Messina, Cosenza, Cagliari.

Technical staff

18 engineers, architects and technicians with different specializations, and with decades of experience in the sector.

Quality Control & Back Office

4 employees including an IT engineer to cover all administrative needs.

Mercadante & Partners provide insurance claims services also through a large network of specialized companies, repairers, maintenance companies, artisans and professionals, operating in covered areas.
For major or CAT events, we collaborate anywhere, in Italy and abroad, with partners of LANS and their networks.

Strengths & Expertise

Here are Mercadante & P main lines of activity in insurance claims and loss adjusting sectors

A CORPORATE & COMMERCIAL RISKS

A1 – Property

A2 – Public Liability

A3 – Employer’s Liability

A4 – Product Liability

A5 – Business Interruption

A6 – Cyber Risks

A7 – Environmental Pollution

B BANK & FINANCIAL INSTITUTIONS

B1– BBB

B2 – Crime

C REAL ESTATE & HOUSEHOLD

C1 – Traditional Adjusting

C2 – Compensation

C3 – Video Inspections

D CAR / CONTRACTORS’S ALL RISKS

D1 – Housing

D2 – Public Buildings

D3 – Road Bridges & Tunnels

D4 – Railroads & Undergrounds

E EAR / ERECTION ALL RISKS

E1 – Power

E2 – Manufacturing

F MARINE

F1 – Cargo

Mercadante & Partners settled damages also for amounts exceeding € 10,000,000, or resulted from CAT/NAT events, such as earthquakes, storms, floods, surges.

Company character

Water and electrical damage repair

To meet the demand of various Insurance Companies on Compensation Services, our company was one of the first in Italy to organize and implement also direct repair and replacement services.

Rewarding
results

Results to date are gratifying both in terms of policyholders’ satisfaction and average cost restraint, achieved also through the use of non-destructive diagnostic devices.

+500 repair and replacement jobs

Through a network of highly qualified artisans, several jobs were carried out, and our intention is to further implement this growing sector

Complex Claims

Structural engineers, geologists, geotechnics, agronomists, accountants work alongside us in complex claims, or when specific needs arise.

Our approach

How we work
  • Continuous updating of processes, adapting them according to state-of-the-art technologies
  • Coordination of the various operational teams
  • Continuous monitoring of our repairers and maintenance companies associate network
  • Management control with objectives definition and performance measurement
  • Quality control throughout the entire assessment process
  • Customized management control based on different clients’ needs (in terms of time, average cost and percentage of evasion)
  • Human resources continuous training through participation in courses, seminars and conferences on insurance policies, technical aspects and soft skills
  • Cultural promotion and conferences organization regarding insurance assessment activity and fire prevention on behalf of CINEAS, AIPAI, WIN, AIPROS and the Order of Engineers in Palermo.
Contacts

Mercadante & Partners srl
Via Enrico Albanese, 114
90139 Palermo

Tel: +39 091 58 49 24
Fax: +39 091 58 86 42
e-mail: info@mercadantepartners.com www.mercadantepartners.com www.studiomercadante.it